AVOID THIS COMPANY AT ALL COSTS

<p>I took my car into an authorized RMI dealership (Thorp Plumstead) for an overheating problem. The issue is a thermostat needed to be replaced (which is covered by the plan). Thorp said that this would be a half day job. It is now a full 7 days later and I still do not have my car back. This is all due to the MotorVaps claims department not making payment.</p> <p>I have made MANY calls to the claims department and keep being assured that payment is either in the process of being made or that payment has been made already! Even today (7 days later) I was told by Quintin in the claims department that payment was made yesterday and he would email me proof of payment immediately - that was at 12, it is now 5pm, no email. I called at about 2pm, left a message for him to get back to me, but of course, no response.</p> <p>Its bad enough being offered bad service, but outright lying and general apathy towards your clients - I'm sorry, this is completely unacceptable. I have been without a car for 7 days now - who knows if tomorrow they might decide to finally make payment.</p> <p>For anyone reading this and considering MotorVaps (or being offered them by a delaership as I was) - RUN THE OTHER WAY!!</p> <p>GIVE THIS COMPANY A MISS IF U DONT WANT TO BE **** TO OR TREATED LIKE A FOOL.</p>