Motorsure Direct is not for customer satisfaction

I have never been disrespected in this manner in my life, yet I'm called a customer. I recently submitted a cellphone claim and inquired as to why I cannot select a phone of my preference, direct words from the Insure called Hendry Grieve," insurance is not there for enrichment, I will get not more not less, this is common sense."

Still shattered by his words and even cancelled my insurance.