Awful service

Issues from the onset, you get told to cancel and when you oblige they dont respond. Most recent story Friday car doesnt start, contacted them and they say they looking into it - no feedback provided they leave and dont even bother checking in to see if you as a client was not stranded. Sunday the business they partnered with *******ly enter premises to collect vehicle and I am dumbstruck as I dont know what is happening only to find out they have some internal account issue. I speak to Keegan Daniels and he states he didnt know and there was no notice theres nothing he can do but I will receive a car Monday afternoon. Monday you get all these messages wanring clients about matter .. TOO LATE GUYS THE DAMAGE WAS ALREADY DONE SO DONT KNOW WHAT PURPOSE THIS MSG MY SERVE... they say vehicle is booked they will provide details again day ends nothing happens - Tuesday no feedback, Wednesday I get told that issue is resolved and in 24 hours I will get a replacement, Thusrday morning after I follow up I get told they confirming booking times... It is now 2.34 no feedback, I get ignored - I don't understand how one would ensure they keep payments are up to date and then receive such awful service