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andre H
1 reviews | Active since Mar 2015
18 Mar 2015, 09:33
Would not replace egr cooler for an Amarok
I took an extra warranty on the vehicle for two years. The warranty was not that cheap, being a diesel thought it would be a good thing. But now Motorite do not want to come to the party, they got the their money so thanks you, now you can make a plan to pay for the unit. I never put a claim in for everything on the vehicle yet before. Now what was the point to take a warranty with Motorite.
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Motorite Administrators's replyOfficial
18 Mar 2015, 10:37Hello andrehay****,
Dear Sir,
Motorite has reviewed your complaint and noted your comments. Please note that Motorite only act as the claims administrator in this instance and we are obligated to administer all claims in accordance with the insurers terms and conditions. The component claimed for forms part of the vehicles emission and, or exhaust system and is therefore not covered by your mechanical breakdown warranty. Motorite remains of the opinion that your claim was administered correctly and in line with the policy terms and conditions.
Regards,
Motorite Administrators (Pty) Ltd
Risk Management
Telephone *** Facsimile ***
Mailto: ***
Dear Sir,
Motorite has reviewed your complaint and noted your comments. Please note that Motorite only act as the claims administrator in this instance and we are obligated to administer all claims in accordance with the insurers terms and conditions. The component claimed for forms part of the vehicles emission and, or exhaust system and is therefore not covered by your mechanical breakdown warranty. Motorite remains of the opinion that your claim was administered correctly and in line with the policy terms and conditions.
Regards,
Motorite Administrators (Pty) Ltd
Risk Management
Telephone *** Facsimile ***
Mailto: ***
Motorite Administrators's reply18 Mar 2015, 10:37
Official
Hello andrehay****,
Dear Sir,
Motorite has reviewed your complaint and noted your comments. Please note that Motorite only act as the claims administrator in this instance and we are obligated to administer all claims in accordance with the insurers terms and conditions. The component claimed for forms part of the vehicles emission and, or exhaust system and is therefore not covered by your mechanical breakdown warranty. Motorite remains of the opinion that your claim was administered correctly and in line with the policy terms and conditions.
Regards,
Motorite Administrators (Pty) Ltd
Risk Management
Telephone *** Facsimile ***
Mailto: ***
Dear Sir,
Motorite has reviewed your complaint and noted your comments. Please note that Motorite only act as the claims administrator in this instance and we are obligated to administer all claims in accordance with the insurers terms and conditions. The component claimed for forms part of the vehicles emission and, or exhaust system and is therefore not covered by your mechanical breakdown warranty. Motorite remains of the opinion that your claim was administered correctly and in line with the policy terms and conditions.
Regards,
Motorite Administrators (Pty) Ltd
Risk Management
Telephone *** Facsimile ***
Mailto: ***