ES
Evison S
1 reviews | Active since Jun 2020
03 Jul 2020, 09:40
WORST SERVICE BY MOTORITE
I wrote a complaint last time about how am not happy about the service from this above Motorite Warranty. Up until now these people appear as if they want to help me but apparently they are not. They continue asking you to submit a document that you have already submitted of of which I think this is only to delay and eventually not render service they promised to serve. I will repeat again this reminds me of the Biblical story of David and Goliath. We are being taken advantage by these giants. Very unsatisfied with their services. And right now I am in isolation because of Covid-19,.
Helpful (0)
Replies (5)0
Replies (5)
Motorite Administrators's replyOfficial
03 Jul 2020, 09:51Dear Sir,
We acknowledge receipt of your complaint received at our offices and duly noted your comments.
Your complaint will be investigated by the Risk Management Complaints division who will inform you in writing of our final position concerning your complaint as soon as possible.
Thank you for your cooperation and patience herein.
Kind Regards,
Motorite Administrators's reply03 Jul 2020, 09:51
Official
Dear Sir,
We acknowledge receipt of your complaint received at our offices and duly noted your comments.
Your complaint will be investigated by the Risk Management Complaints division who will inform you in writing of our final position concerning your complaint as soon as possible.
Thank you for your cooperation and patience herein.
Kind Regards,
ES
Evison S's updateReviewer Update
03 Jul 2020, 10:32Unfortunately it seems there is more confusion than solutions.Am really tired. What I need is closure be it positive or negative. I will be satisfied rather than unrealistic demands to stress and irritate me.
ES
Evison S's update03 Jul 2020, 10:32
Reviewer Update
Unfortunately it seems there is more confusion than solutions.Am really tired. What I need is closure be it positive or negative. I will be satisfied rather than unrealistic demands to stress and irritate me.
Motorite Administrators's replyOfficial
03 Jul 2020, 11:19Dear Sir,
Thank you for allowing us the opportunity of investigating your complaint.
Please refer to your personal email for comprehensive feedback regarding the outcome of your complaint.
We trust that the outcome meets your satisfaction.
Should you have further queries – please do not hesitate to contact us.
Kind regards,
Motorite Administrators's reply03 Jul 2020, 11:19
Official
Dear Sir,
Thank you for allowing us the opportunity of investigating your complaint.
Please refer to your personal email for comprehensive feedback regarding the outcome of your complaint.
We trust that the outcome meets your satisfaction.
Should you have further queries – please do not hesitate to contact us.
Kind regards,
ES
Evison S's updateReviewer Update
03 Jul 2020, 11:33Thank you for the positive response and helping to solve this matter. I really appreciate your input received letter of refund for the costs incurred.
So far there is some developments.
So far there is some developments.
ES
Evison S's update03 Jul 2020, 11:33
Reviewer Update
Thank you for the positive response and helping to solve this matter. I really appreciate your input received letter of refund for the costs incurred.
So far there is some developments.
So far there is some developments.
Motorite Administrators's replyOfficial
03 Jul 2020, 11:40Dear Sir,
Thank you for your positive feedback.
Your patience and understanding regarding the matter is also appreciated.
Kind regards,
Thank you for your positive feedback.
Your patience and understanding regarding the matter is also appreciated.
Kind regards,
Motorite Administrators's reply03 Jul 2020, 11:40
Official
Dear Sir,
Thank you for your positive feedback.
Your patience and understanding regarding the matter is also appreciated.
Kind regards,
Thank you for your positive feedback.
Your patience and understanding regarding the matter is also appreciated.
Kind regards,