Worst Customer Service

Item: Motorite Administrators
Rating: 1
Author: Vesi S

The worst call centre service experience i have ever had in my entire existence. I called their claims department call centre, first call 20min with no answer and 2nd 17min still with no assistance. What a let down!!!

Helpful (0)

Replies (1)

Motorite Administrators's replyOfficial

14 Jan 2020, 09:34

Dear Sir,

Motorite has reviewed your complaint and duly noted your comments.

Please be advised that Motorite has issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof.

Thanks for being patient and understanding.

Kind Regards,

Risk Management Complaints Division

Motorite Administrators's reply14 Jan 2020, 09:34

Official

Dear Sir,

Motorite has reviewed your complaint and duly noted your comments.

Please be advised that Motorite has issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof.

Thanks for being patient and understanding.

Kind Regards,

Risk Management Complaints Division