CN
Christopher N
1 reviews | Active since Oct 2018
04 Nov 2021, 17:28
Worse vehicle cover ever
Motorite/Motovantage - i had many cars with this extended warranty and never claimed until my two current vehicles. They both had their first claims this year for repairs, and on both occasions the service was appauling. I could not belive my eyes when i saw them pay 13% of the claim on my vehicle. Dont expect them to have you covered should your vehicle have a failure. They will leave you stranded without a vehicle or large sum of money out your own pocket even though you took a warranty to safeguard you from exactly that.
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Replies (2)
Motorite Administrators's replyOfficial
05 Nov 2021, 07:41Dear Sir, MotoVantage acknowledges receipt of your complaint, however in order for us to investigate your complaint and provide you adequate feedback we will require certain information. Please refer to your personal email address for the request thereof.
Upon receipt thereof - Your complaint will be fully investigated by a dedicated complaints administrator who will try to resolve your complaint within 3 business days.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Upon receipt thereof - Your complaint will be fully investigated by a dedicated complaints administrator who will try to resolve your complaint within 3 business days.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Motorite Administrators's reply05 Nov 2021, 07:41
Official
Dear Sir, MotoVantage acknowledges receipt of your complaint, however in order for us to investigate your complaint and provide you adequate feedback we will require certain information. Please refer to your personal email address for the request thereof.
Upon receipt thereof - Your complaint will be fully investigated by a dedicated complaints administrator who will try to resolve your complaint within 3 business days.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Upon receipt thereof - Your complaint will be fully investigated by a dedicated complaints administrator who will try to resolve your complaint within 3 business days.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Motorite Administrators's replyOfficial
05 Nov 2021, 11:53Dear Sir,
With reference to your complaint logged with MotoVantage on the 05/11/2021, we have reviewed your complaint and duly noted your comments. Please be advised that we have issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
With reference to your complaint logged with MotoVantage on the 05/11/2021, we have reviewed your complaint and duly noted your comments. Please be advised that we have issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Motorite Administrators's reply05 Nov 2021, 11:53
Official
Dear Sir,
With reference to your complaint logged with MotoVantage on the 05/11/2021, we have reviewed your complaint and duly noted your comments. Please be advised that we have issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
With reference to your complaint logged with MotoVantage on the 05/11/2021, we have reviewed your complaint and duly noted your comments. Please be advised that we have issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division