We pay but they refuse to honour our claims

<p>I bought a vw polo vivo demo at 21 000 km or so. I have a maintenance plan with Motorite Administrators. They asked if it was serviced at 15 000 km I said yes cause it says so in my book. This was last year August.</p> <p>Yesterday VW autohaus centurion could not service my car due to the fact that the 15000 service was late. Now how is this my problem when this was not my car then? They say it should've been serviced again after a year even though it was not at 30 000 yet. I get that. But why did they make me pay all these months knowing it was late before I bought it? So u keep paying for something I can never claim. </p> <p>I'm told they will get back to me... It's been 2 days.. my car is not serviced... kilometres are increasing.. and I'm paying for mahala. </p>