1 reviews | Active since Nov 2011
USELESS CON ARTISTS- AVOID DOING BUSINESS WITH THESE UNPROFFESIONAL PEOPLE
My name is Earl Naidoo, my VW Scirocco is financed through Wesbank and I opted for an extended warranty after mine had expired. The first ever claim I submitted was when my car was booked into VW Hatfield for a problem with the perfromance. VW Hatfield did various checks and diagnostics and found two problems on the turbo. Cost to repair was under R6000.00. My car was booked in on 26 August 2020. The VW advisor Chris kept me abreast with everything, copying me in to all emails sent to Motorite for the warranty to sort it out. T. Baloyi is the inept, useless person from Motorite that dealt with my claim. To date, VW Hatfield is still waiting for them to authorise payment or decline it. They are adamaent not to pay, having a million excuses or not responding. After 3 weeks of sitting without my car, I was forced to pay VW Hatfield out of my own pocket, this after paying these thieving con artists for a useless extended warranty. MOTORITE ADMINISTRATORS ARE USELESS, CON ARTISTS
Please note, this makes no difference whetehr you approve or reject this claim, your customer service is utterly poor and people should refrain from being duped into doing business with con artists
Please note, this makes no difference whetehr you approve or reject this claim, your customer service is utterly poor and people should refrain from being duped into doing business with con artists
