KM
Kamohelo M
1 reviews | Active since Oct 2025
07 Oct 2025, 11:53
Unpaid claim
My name is Kamohelo I logged a claim T652319 and sent all the documentation needed the was silence after I submitted all the documents they asked for they kept sending me from pillar to post I made contact again 2 months later and I was told my claim number was given to another client I remained unpaid and had to use my own money R18645-00 to get my car fixed. I still want what is due to me this has gone on way too long.
Helpful (0)
Replies (5)0
Replies (5)
Motorite Administrators's replyOfficial
07 Oct 2025, 12:35Hello Kamohelo M,
We acknowledge your complaint and apologize for the inconvenience caused.
Your feedback is important to us; therefore, your complaint will be fully investigated by our complaints team.
One of our dedicated complaints administrators will be in contact with you as we aim to resolve your complaint promptly.
Thank you for your cooperation and patience herein.
Kind Regards,
Risk Management Complaints Division
Motorite Administrators's reply07 Oct 2025, 12:35
Official
Hello Kamohelo M,
We acknowledge your complaint and apologize for the inconvenience caused.
Your feedback is important to us; therefore, your complaint will be fully investigated by our complaints team.
One of our dedicated complaints administrators will be in contact with you as we aim to resolve your complaint promptly.
Thank you for your cooperation and patience herein.
Kind Regards,
Risk Management Complaints Division
Motorite Administrators's replyOfficial
13 Oct 2025, 10:15Dear Kamohelo M,
Thank you once again for bringing this to our attention and allowing us an opportunity to investigate your complaint.
With reference to your complaint logged with us, Kindly note that we had shared a comprehensive response informing you of our final position concerning the complaint to your personal email address.
Kindly refer to your email regarding the merits of the matter and our findings thereof.
Please feel free to contact us should you require additional information.
Thank you for your cooperation and patience herein.
Kind Regards,
Risk Management Complaints Division
Risk Management Complaints Division
Motorite Administrators's reply13 Oct 2025, 10:15
Official
Dear Kamohelo M,
Thank you once again for bringing this to our attention and allowing us an opportunity to investigate your complaint.
With reference to your complaint logged with us, Kindly note that we had shared a comprehensive response informing you of our final position concerning the complaint to your personal email address.
Kindly refer to your email regarding the merits of the matter and our findings thereof.
Please feel free to contact us should you require additional information.
Thank you for your cooperation and patience herein.
Kind Regards,
Risk Management Complaints Division
Risk Management Complaints Division
KM
Kamohelo M's updateReviewer Update
21 Oct 2025, 10:44I have sent the proof and all documents you required of me on the 13th October there has been no response ever since I sent the documents you asked me to foalward.
KM
Kamohelo M's update21 Oct 2025, 10:44
Reviewer Update
I have sent the proof and all documents you required of me on the 13th October there has been no response ever since I sent the documents you asked me to foalward.
Motorite Administrators's replyOfficial
22 Oct 2025, 09:49Dear Kamohelo M,
Thank you once again for bringing this to our attention and allowing us an opportunity to investigate your complaint.
With reference to your complaint logged with us, Kindly note that we had shared a comprehensive response informing you of our final position concerning the complaint to your personal email address.
Kindly refer to your email regarding the merits of the matter and our findings thereof.
Please feel free to contact us should you require additional information.
Thank you for your cooperation and patience herein.
Kind Regards,
Risk Management Complaints Division
Risk Management Complaints Division
Motorite Administrators's reply22 Oct 2025, 09:49
Official
Dear Kamohelo M,
Thank you once again for bringing this to our attention and allowing us an opportunity to investigate your complaint.
With reference to your complaint logged with us, Kindly note that we had shared a comprehensive response informing you of our final position concerning the complaint to your personal email address.
Kindly refer to your email regarding the merits of the matter and our findings thereof.
Please feel free to contact us should you require additional information.
Thank you for your cooperation and patience herein.
Kind Regards,
Risk Management Complaints Division
Risk Management Complaints Division
KM
Kamohelo M's updateReviewer Update
23 Oct 2025, 09:53Please check email for the requested documents and kindly get back to me promptly
KM
Kamohelo M's update23 Oct 2025, 09:53
Reviewer Update
Please check email for the requested documents and kindly get back to me promptly