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Motorite Administrators's replyOfficial
15 Jan 2024, 16:23Hello Johanna J, We acknowledge your complaint and apologize for the inconvenience caused. Your feedback is important to us, therefore your complaint will be fully investigated by our complaints team. One of our dedicated complaints administrators will be in contact with you as we aim to resolve your complaint promptly. Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Motorite Administrators's reply15 Jan 2024, 16:23
Official
Hello Johanna J, We acknowledge your complaint and apologize for the inconvenience caused. Your feedback is important to us, therefore your complaint will be fully investigated by our complaints team. One of our dedicated complaints administrators will be in contact with you as we aim to resolve your complaint promptly. Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Motorite Administrators's replyOfficial
16 Jan 2024, 10:30Dear Johanna J, Thank you once again for bringing this to our attention and allowing us an opportunity to investigate your complaint. With reference to your complaint logged with us, complaint reference number ***2, we have reviewed your complaint and duly noted your comments. Kindly refer to your email regarding the merits of the matter. Please feel free to contact us should you require additional information. Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Motorite Administrators's reply16 Jan 2024, 10:30
Official
Dear Johanna J, Thank you once again for bringing this to our attention and allowing us an opportunity to investigate your complaint. With reference to your complaint logged with us, complaint reference number ***2, we have reviewed your complaint and duly noted your comments. Kindly refer to your email regarding the merits of the matter. Please feel free to contact us should you require additional information. Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division