Terrible-Worst-Pathetic service

Worst services ever!! I wish I had not chosen them now I’m stuck with their slow and no response service for a full 2 years. My claim was logged in September and still nothing has been done, it’s the 29th of October today. I have been calling every week since then and every consultant says the same thing, “the service provider will call you”, I’m waiting months now. When I first logged the claim I was in Bloemfontein and had went for quotations of which I submitted, I am not in Bloemfontein currently and have let the company know that I am no longer in another province so they need to arrange for where I am. Today I got called by the service provider in Bloemfontein saying I must bring the car in.... how pathetic is this now? After I constantly told them I’m no longer in Bloemfontein yet these consultants still don’t do their job well. I am fed up with MotorVantage, I don’t recommend their service to anyone!!!!’