1 reviews | Active since Dec 2010
Taking forever to cancel my ***
<p>I cancelled a warranty extension policy with motorite on the 1 st of June, and i was told it would be cancelled within 7 days, its been a Month now and whenever i call for feedback, they promise to get back to me. The policy is not cancelled yet and I get stories everytime I call. </p> <p>Please cancel this policy immediately and stop *****ing money from me or i will open a case at the police station.</p>
Dear Madam,
Motorite has reviewed your complaint and noted your comments – we wish to respond as follows:
Please be advised that Motorite is aware of your situation and is treating the matter with utmost urgency. At this point Motorite can advise you that the applicable refund pertaining to your policies cancellation has been issued to the bank to be refunded, the refund applicable will be processed to you vehicles finance account at MFC today.
Motorite duly apologises for any inconvenience that you may have incurred during this process.
Kind Regards,
Motorite Administrators (Pty) Ltd
Risk Management
Telephone ********** Facsimile **********
Mailto: **********
Dear Madam,
Motorite has reviewed your complaint and noted your comments – we wish to respond as follows:
Please be advised that Motorite is aware of your situation and is treating the matter with utmost urgency. At this point Motorite can advise you that the applicable refund pertaining to your policies cancellation has been issued to the bank to be refunded, the refund applicable will be processed to you vehicles finance account at MFC today.
Motorite duly apologises for any inconvenience that you may have incurred during this process.
Kind Regards,
Motorite Administrators (Pty) Ltd
Risk Management
Telephone ********** Facsimile **********
Mailto: **********