aS
aneleh S

1 reviews | Active since Sept 2012

25 Sept 2020, 08:45

Steeling our money

We took out an extended service plan for our bakkie to be serviced up to 105 000km so every 15000km it will be serviced so we took it for its last service on our plan that we have been paying a lot of money for only to find out that we had to take it in at 103 000km even JB nissan was surprise at that I find it very unprofessional not to let us know in advanced about such changes and i will defnitely not take out another plan with. *******

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Replies (1)
Motorite Administrators
Motorite Administrators's reply25 Sept 2020, 09:50
Official
 Dear Sir,  Thank you for allowing us the opportunity of investigating your complaint.  Please refer to your personal email for comprehensive feedback regarding the outcome of your complaint.  We trust that the outcome meets your satisfaction.  Should you have further queries – please do not hesitate to contact us.  Kind regards,