KA
Kwame A
1 reviews | Active since Nov 2015
13 Nov 2015, 21:29
Stay away from these guys!!!!
It's all good and well when they debit your account but they will find every loop hole not to settle your claim. 2nd claim now and I've been waiting for more than a month! Same thing happened previously and I ended up paying myself. Lesson learnt.
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Motorite Administrators's replyOfficial
16 Nov 2015, 08:58Hello Amega,
Dear Sir/Madam
Upon reviewing your current claim we established that we still require a previous repair invoice from the repairer in order to process your current claim accordingly as per policy terms and conditions. Our records also indicate that you were duly advised of the current situation, Motorite have been following up with the repairer on a regular basis in order to retrieve the required documentation to process your claim. With reference to your previous claim on your vehicle, that being for the replacement of the interface/ Vent And Fuse - this claim was rejected as these components are not listed as covered components. Motorite remains of the opinion that we have acted correctly in this instance - we will once again follow up with the repair on the outstanding information.
Motorite Administrators (Pty) Ltd
Risk Management
Telephone *** Facsimile ***
Mailto: ***
Dear Sir/Madam
Upon reviewing your current claim we established that we still require a previous repair invoice from the repairer in order to process your current claim accordingly as per policy terms and conditions. Our records also indicate that you were duly advised of the current situation, Motorite have been following up with the repairer on a regular basis in order to retrieve the required documentation to process your claim. With reference to your previous claim on your vehicle, that being for the replacement of the interface/ Vent And Fuse - this claim was rejected as these components are not listed as covered components. Motorite remains of the opinion that we have acted correctly in this instance - we will once again follow up with the repair on the outstanding information.
Motorite Administrators (Pty) Ltd
Risk Management
Telephone *** Facsimile ***
Mailto: ***
Motorite Administrators's reply16 Nov 2015, 08:58
Official
Hello Amega,
Dear Sir/Madam
Upon reviewing your current claim we established that we still require a previous repair invoice from the repairer in order to process your current claim accordingly as per policy terms and conditions. Our records also indicate that you were duly advised of the current situation, Motorite have been following up with the repairer on a regular basis in order to retrieve the required documentation to process your claim. With reference to your previous claim on your vehicle, that being for the replacement of the interface/ Vent And Fuse - this claim was rejected as these components are not listed as covered components. Motorite remains of the opinion that we have acted correctly in this instance - we will once again follow up with the repair on the outstanding information.
Motorite Administrators (Pty) Ltd
Risk Management
Telephone *** Facsimile ***
Mailto: ***
Dear Sir/Madam
Upon reviewing your current claim we established that we still require a previous repair invoice from the repairer in order to process your current claim accordingly as per policy terms and conditions. Our records also indicate that you were duly advised of the current situation, Motorite have been following up with the repairer on a regular basis in order to retrieve the required documentation to process your claim. With reference to your previous claim on your vehicle, that being for the replacement of the interface/ Vent And Fuse - this claim was rejected as these components are not listed as covered components. Motorite remains of the opinion that we have acted correctly in this instance - we will once again follow up with the repair on the outstanding information.
Motorite Administrators (Pty) Ltd
Risk Management
Telephone *** Facsimile ***
Mailto: ***