NX
Nkululeko X
1 reviews | Active since Dec 2012
13 May 2015, 09:22
Slow Response and Delays in Processing Claims
To whom this may concern <br> <br> I would like to express my disappointment on how my claim has been handled by Motorite on my maintenance Plan . I took my Audi A5 to Audi Rivonia for assessment by the assessor. <br> More than a week later there is no status update. I have been given a run around in my attempt to contact their consults.<br> I now have a suspicion that motorite do not want to pay out the claim amount after I have paid more than R50 000 in cash for this plan.<br> <br> BE WARNED!!!<br> <br> Regards,<br> Leko<br> <br>
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Motorite Administrators's replyOfficial
13 May 2015, 11:00Hello xulunt,
Dear Sir,
Motorite has reviewed your complaint and noted your comments. This matter has been escalated to Claims Management who are currently reviewing and finalizing your claim.
We apologize for any delays and inconvenience caused. Please note that our CS department will be in contact with you shortly regarding an addendum to your maintenance plan.
Regards,
Motorite Administrators (Pty) Ltd
Risk Management
Telephone *** Facsimile ***
Mailto: ***
Dear Sir,
Motorite has reviewed your complaint and noted your comments. This matter has been escalated to Claims Management who are currently reviewing and finalizing your claim.
We apologize for any delays and inconvenience caused. Please note that our CS department will be in contact with you shortly regarding an addendum to your maintenance plan.
Regards,
Motorite Administrators (Pty) Ltd
Risk Management
Telephone *** Facsimile ***
Mailto: ***
Motorite Administrators's reply13 May 2015, 11:00
Official
Hello xulunt,
Dear Sir,
Motorite has reviewed your complaint and noted your comments. This matter has been escalated to Claims Management who are currently reviewing and finalizing your claim.
We apologize for any delays and inconvenience caused. Please note that our CS department will be in contact with you shortly regarding an addendum to your maintenance plan.
Regards,
Motorite Administrators (Pty) Ltd
Risk Management
Telephone *** Facsimile ***
Mailto: ***
Dear Sir,
Motorite has reviewed your complaint and noted your comments. This matter has been escalated to Claims Management who are currently reviewing and finalizing your claim.
We apologize for any delays and inconvenience caused. Please note that our CS department will be in contact with you shortly regarding an addendum to your maintenance plan.
Regards,
Motorite Administrators (Pty) Ltd
Risk Management
Telephone *** Facsimile ***
Mailto: ***