Slow and frustrating experience

<p>Bmw put a claim through for repairs on my car on tuesday its a simple job that takes a hour to do its friday and still no response from motorite now my car must stand at bmw over the weekend. Its like motorite is looking for a reason not to pay the claim the fault is simple and to fix is simple why must i keep waiting and waiting. I read of claims being accepted thats costs over 10s of thousands and mine is not even that close but yet im still waiting and no response now its weekend and nothing can be done untill monday and thats if motorite responds by then.</p> <p>Policy no. Bcw100238</p>