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mpho M
1 reviews | Active since Mar 2019
20 Jan 2021, 15:05
Service plan nightmare
I bought my car in 2018 from Renault and it had a service plan included in the installment with Motorite , fast forward I took my car into 60000 Km service only to my surprise the service plan ended in 45000 KM , would it have killed them to tell me or remind me then that my service plan is ending in 45000 KM cause obviously I would have renewed it now I must wait for 3 months to be covered even though I was with them for soo long .
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mpho M's updateReviewer Update
20 Jan 2021, 15:10I do not mind paying the monthly premiums I just do not have cash upfront to pay for the service even if theres a penalty its fine.
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mpho M's update20 Jan 2021, 15:10
Reviewer Update
I do not mind paying the monthly premiums I just do not have cash upfront to pay for the service even if theres a penalty its fine.
Motorite Administrators's replyOfficial
20 Jan 2021, 16:03Dear Madam,
Motorite has reviewed your complaint and duly noted your comments. Please be advised that Motorite has issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof. Thanks for being patient and understanding. Kind Regards,
Risk Management Complaints Division
Motorite has reviewed your complaint and duly noted your comments. Please be advised that Motorite has issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof. Thanks for being patient and understanding. Kind Regards,
Risk Management Complaints Division
Best regards,
Motorite Administrators's reply20 Jan 2021, 16:03
Official
Dear Madam,
Motorite has reviewed your complaint and duly noted your comments. Please be advised that Motorite has issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof. Thanks for being patient and understanding. Kind Regards,
Risk Management Complaints Division
Motorite has reviewed your complaint and duly noted your comments. Please be advised that Motorite has issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof. Thanks for being patient and understanding. Kind Regards,
Risk Management Complaints Division
Best regards,