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Puleng M

1 reviews | Active since Jun 2021

29 Jun 2021, 10:51

**** service

2 years in and I receive **** service, I manage all my mothers policies and I took and authorized this service plan but out of nowhere I don't have access to policies.... all I want to know is how many more services are left on the plan? Even the 1 star is an overate I'm really appalled by this!

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Replies (2)
Motorite Administrators
Motorite Administrators's reply29 Jun 2021, 11:03
Official
 Dear Sir / Madam,  We acknowledge receipt of your complaint received at our offices and duly noted your comments.  Your complaint will be investigated by the Risk Management Complaints division who will inform you in writing of our final position concerning your complaint as soon as possible.  Thank you for your cooperation and patience herein. 
Kind Regards, 
Motorite Administrators
Motorite Administrators's reply29 Jun 2021, 12:52
Official
 Dear Sir/Madam,  Thank you for allowing us the opportunity of investigating your query.  Please refer to your personal email for comprehensive feedback regarding the outcome of the matter. We trust that the outcome meets your satisfaction.  Should you have further queries – please do not hesitate to contact us.  Kind regards,