1 reviews | Active since Feb 2012

27 Oct 2021, 10:05

******** of the industry

Motorrite or motorvantage are really the ****s of the industry. Policy working states full component cover but they only pay 1/3 the value of claim. Really one to avoid. Use innovation Group as they comply with policy wording.

0
Replies (2)
Motorite Administrators
Motorite Administrators's reply27 Oct 2021, 11:00
Official
 Dear Sir/Madam,  MotoVantage acknowledges receipt of your complaint, your communication is important to us.  Your complaint will be fully investigated by a dedicated complaints administrator who will try to resolve your complaint within 3 business days.  Your case reference number is  ***6.  Where we are unable to resolve your complaint within 5 business days, we shall keep you adequately informed of the progress of your complaint, the cause of any delays as well as providing you with revised timelines.  Thank you for your cooperation and patience herein.  Kind Regards,  Risk Management Complaints Division 
Motorite Administrators
Motorite Administrators's reply27 Oct 2021, 13:07
Official
Dear Sir,

MotoVantage has reviewed your complaint and duly noted your comments.  Please be advised that we have issued a comprehensive response herewith to your personal email address. 
Kindly refer to said email regarding the merits of the matter and our findings thereof. 

Thank you for your cooperation and patience herein. Kind Regards,  Risk Management Complaints Division