**********: MOTORITE ***** EXPOSED: Worst Administrators with No Knowledge of The Service they Provide

WORST INSURANCE ADMINISTRATORS OF ALL TIME. STAY AWAY SOUTH AFRICANS, THESE GUYS ARE A JOKE & ***** Just spoke to Rudolph Van Eeden, the Policy Administrator at Motorite.

When I asked about why am I paying for the labor of the repair that is rightfully covered by my warranty, he referred me to the warranty policy that is in jeopardy.

At first he wasn't even sure if my throttle body is covered, the next minute he wasn't sure whether ist covered under Fuel System or Induction. THIS SEAKS VOLUMES ABOUT THE ADMINISTRATOR AND HIS QUALIFICATIONS TO SEAT AS AN ADMINISTRATOR

He then settled at saying that the Throttle Body falls under Induction system which I then confirmed is not included in the policy cover they sent me.

He then put me on hold while he went on to consult, at the time he came back, he was convinced I wasn't fami**** with their errors when it comes to their policy wording to which I reminded him of the error they made with the Automatic Gearbox in 2020.

He later was sure that he saw that I did make recommendations prior when they did not include the Automatic Gearbox under the policy in 2020, now we stuck at it again when they removed the induction system on the NEW policy cover to replace it with Fuel System.

The Worst Insurance Administrators of All TIME In 2020, my vw polo had an issue with the Gearbox, when I logged a claim, the policy only included a Manual Gearbox, it was a fight to get Motorite to resolve this error on the wording. They sent me an ammeded copy of the new Warranty Policy, here it's gonna be interesting because the Policy administrator Rudolph is really contradicting himself saying the copy I received was an old one, whence he said after the recommendation they sent me the latest copy of my Policy.

Now the new Policy which I was sent by Motorite does not include the Induction system, however the old policy he sent has Induction Policy included. So what they did is they changed the wording of the old Policy that includes the Cover of Induction separately and and contradict the new Policy that does not include THE INDUCTION

Now, I want to advise any other vehicle owner never to settle with Motorite since they change their policies and when they caught they do not want to own up to their mistakes and cover the cost of the repairs.

I am going on a rampage on all social media platforms and I will tag every investigative platform and Ombudsman to follow up on this *****.

Motorite, you have failed me twice and again I will take this further as you know I won't let it go until the issue is resolved and all cost paid to the dealer.