OG
Olwethu G
1 reviews | Active since Dec 2022
14 Dec 2022, 21:40
Satisfied first impression
Called in twice and spoke to 2 ladies who assisted me in taking a Service Plan on my Bakkie, I spoke to Nhlanhla in Customer Service she assisted me so nicely and explained how the business works. I am old and she addressed me with respect I felt so comfortable. Keep up the excellent service guys we need more people like you as pensioners. Thank you too Luleta.
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Motorite Administrators's replyOfficial
15 Dec 2022, 08:24Dear Sir / Madam,
It is always gratifying to learn one’s employees are taking the time to make sure any queries a customer may has been handled timely, responsive and cheerfully.
Not only is a compliment praise, but encouragement too – and by complimenting us, you are encouraging us to improve and evolve, with you our valued partner in mind.
Thank you for taking the time to express your appreciation and positive feedback. Your thoughts are important to us, but we're especially pleased when the feedback is positive.
We will also forward it on to the agent and their manager who made a difference to your day.
Thank you for your cooperation and patience herein. Kind Regards,
Risk Management Complaints Division
It is always gratifying to learn one’s employees are taking the time to make sure any queries a customer may has been handled timely, responsive and cheerfully.
Not only is a compliment praise, but encouragement too – and by complimenting us, you are encouraging us to improve and evolve, with you our valued partner in mind.
Thank you for taking the time to express your appreciation and positive feedback. Your thoughts are important to us, but we're especially pleased when the feedback is positive.
We will also forward it on to the agent and their manager who made a difference to your day.
Thank you for your cooperation and patience herein. Kind Regards,
Risk Management Complaints Division
Best regards,
Motorite Administrators's reply15 Dec 2022, 08:24
Official
Dear Sir / Madam,
It is always gratifying to learn one’s employees are taking the time to make sure any queries a customer may has been handled timely, responsive and cheerfully.
Not only is a compliment praise, but encouragement too – and by complimenting us, you are encouraging us to improve and evolve, with you our valued partner in mind.
Thank you for taking the time to express your appreciation and positive feedback. Your thoughts are important to us, but we're especially pleased when the feedback is positive.
We will also forward it on to the agent and their manager who made a difference to your day.
Thank you for your cooperation and patience herein. Kind Regards,
Risk Management Complaints Division
It is always gratifying to learn one’s employees are taking the time to make sure any queries a customer may has been handled timely, responsive and cheerfully.
Not only is a compliment praise, but encouragement too – and by complimenting us, you are encouraging us to improve and evolve, with you our valued partner in mind.
Thank you for taking the time to express your appreciation and positive feedback. Your thoughts are important to us, but we're especially pleased when the feedback is positive.
We will also forward it on to the agent and their manager who made a difference to your day.
Thank you for your cooperation and patience herein. Kind Regards,
Risk Management Complaints Division
Best regards,