OM
Othusitse M

1 reviews | Active since Jul 2012

16 Oct 2015, 16:06

Review on Rejected Claim

Good Day <br> <br> 1. *** dated 11/09/2015 has reference.<br> <br> 2. I would like to place to your attention that the VW Tiguan was taken in for Servicing and Repairs at Lindsay Sakers on the 28 /07/2015. On the 30/07/2015 the dealership received the authorisation to Service the vehicle and completed the same day.<br> <br> 3. Note that both the the servicing and the repairs are on the same Job-Card. Also these servicing and or repairs will not reflect on the their system because of the pending repairs Job card and hence the serving cannot be also invoiced to Innovation Group. <br> <br> 4. This complicated issue was mentioned to your representative. Supportive documentation has been forwarded to Clint's email today 16/10/2015. <br> <br> 5. Hereby request this matter to be reviewed in a different light.

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Replies (1)
Motorite Administrators
Motorite Administrators's reply16 Oct 2015, 16:39
Official
Hello chillhot24,

Dear Sir,

We acknowledge receipt of your complaint.

Your complaint is currently being investigated by the Risk Management Complaints division who will inform you in writing of our final position concerning your complaint as soon as possible.

Thank you for cooperation and patience herein.

Motorite Administrators (Pty) Ltd
Risk Management
Telephone *** Facsimile ***
Mailto: ***