R3500 service fee for a bubble gum

Dear Sir,  Please note – it is good practice to have the vehicle serviced at appointed service agents for the manufacturer; approved by the manufacturer, and; which are members of the R.M.I. (Retail Motor Industry) to ensure the longevity of the vehicles mechanical components and the reasonable maintenance of the vehicle. Therefore keeping the vehicle in a roadworthy condition.  It should be well noted that Motorite Administrators do not refer any of our clients to specific workshops due to  impartiality. The requirement is for clients to make use of any approved workshop of their choice.  As Motorite only acts in the capacity of the policy administrator in this instance, we unfortunately are not in a position to assist and, or engage in a dispute between you and the dealership in this instance. Motorite have honoured all obligations in terms of administrating your claim in accordance with the policy terms and conditions. You would therefore need to channel your dispute directly with the parties concerned.  Thank you for your cooperation and patience herein. Kind Regards, 

 Risk Management Complaints Division