Pure exploitation from Motorite

I think Motorite they exploit people more especially black people, because I spoke to wesbank about this issue coz I have bought that service plan from them and they transferred me to Motorite and they claim to not now fine print that Motorite gives to their customers, and I further explained to them that service plan and extended warranty are two separate insurance and in my instance even Motorite they confirmed that they got service plan from wesbank but it doesn't cover fuel Filter that they refused to pay for it and I ended up paying out of my pocket