HC
Herman C
1 reviews | Active since Aug 2018
27 Feb 2026, 09:33
POOR SERVICE/COMMUNICATION
Poor service – there is no proper communication to notify the customer before the end of the contract.
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Replies (2)
Motorite Administrators's replyOfficial
27 Feb 2026, 12:17Hello Herman C,
We acknowledge your complaint and apologize for the inconvenience caused. Your feedback is important to us; therefore, your complaint will be fully investigated by our complaints team. One of our dedicated complaints administrators will be in contact with you as we aim to resolve your complaint promptly. Thank you for your cooperation and patience herein.
Kind Regards, Risk Management Complaints Division
We acknowledge your complaint and apologize for the inconvenience caused. Your feedback is important to us; therefore, your complaint will be fully investigated by our complaints team. One of our dedicated complaints administrators will be in contact with you as we aim to resolve your complaint promptly. Thank you for your cooperation and patience herein.
Kind Regards, Risk Management Complaints Division
Motorite Administrators's reply27 Feb 2026, 12:17
Official
Hello Herman C,
We acknowledge your complaint and apologize for the inconvenience caused. Your feedback is important to us; therefore, your complaint will be fully investigated by our complaints team. One of our dedicated complaints administrators will be in contact with you as we aim to resolve your complaint promptly. Thank you for your cooperation and patience herein.
Kind Regards, Risk Management Complaints Division
We acknowledge your complaint and apologize for the inconvenience caused. Your feedback is important to us; therefore, your complaint will be fully investigated by our complaints team. One of our dedicated complaints administrators will be in contact with you as we aim to resolve your complaint promptly. Thank you for your cooperation and patience herein.
Kind Regards, Risk Management Complaints Division
Motorite Administrators's replyOfficial
27 Feb 2026, 13:50Dear Herman C, With reference to your complaint logged with us, kindly note that we shared a response concerning the complaint to your personal email address. Kindly refer to your email regarding the merits of the matter. Thank you for your cooperation and patience herein. Kind Regards,
Risk Management Complaints Division
Risk Management Complaints Division
Motorite Administrators's reply27 Feb 2026, 13:50
Official
Dear Herman C, With reference to your complaint logged with us, kindly note that we shared a response concerning the complaint to your personal email address. Kindly refer to your email regarding the merits of the matter. Thank you for your cooperation and patience herein. Kind Regards,
Risk Management Complaints Division
Risk Management Complaints Division