JR
Jaco R

1 reviews | Active since Jul 2016

29 Oct 2019, 12:58

Poor service!

Good day,

T244508 / FBD429L CLUTCH REPAIRS

After I was informed that you refuse to pay out this claim I did talk to the team leader William and he did assure me that he will take it further and get authorization on this claim.

Let me make my self very clear one last time. I will cancel this policy and also the polices for all my other vehicles. I will also claim back every premium paid up to this far as I am fully protected as a valuable customer by the Consumer Protection act.

Ntt Isuzu will however have authorization by latest 14:00 today without any excuses to be accepted. I have paid for a product and now I will recieve value for my money.

If I do how ever struggle any further our attorney will be in contact with Motorite and will also be in contact with Wesbank to cancel all policies.

Kind Regards

Jaco Rautenbach

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0
Replies (2)
JR
Jaco R's update29 Oct 2019, 13:38
Reviewer Update
Wesbank should stop supporting motorite and sell it to their clients as motorite will have a negative influence on Wesbanks well know name.
Motorite Administrators
Motorite Administrators's reply29 Oct 2019, 14:50
Official
Dear Sir,

Motorite has reviewed your complaint and duly noted your comments.
Please be advised that Motorite has issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof. Thanks for being patient and understanding.Kind Regard

Risk Management Complaints Division