sL
sibusiso L
1 reviews | Active since Nov 2016
30 Dec 2019, 11:40
Poor Service - ***
Good Day Guys,
About a week or two ago, I wrote a complaint on this page regarding a refund that is due to the Finance house. The Motorite complaints team responded via letter confirming that refund had been processed.
I have responded to the team, requesting a proof of payment. I have been following on this since December 20th. I have received no feedback what so ever.
The funds have also not reflected to the Finance house which suggests this has likely not been done. It cannot take 10 days for funds R5197 to reflect.
This is been blatantly poor service. We cannot operate like this.
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Motorite Administrators's replyOfficial
31 Dec 2019, 10:25 Dear Sir, Thank you for allowing us the opportunity of investigating your complaint. Please refer to your personal email for comprehensive feedback regarding the outcome of your complaint. We trust that the outcome meets your satisfaction. Should you have further queries – please do not hesitate to contact us. Regards,
Motorite Administrators's reply31 Dec 2019, 10:25
Official
Dear Sir, Thank you for allowing us the opportunity of investigating your complaint. Please refer to your personal email for comprehensive feedback regarding the outcome of your complaint. We trust that the outcome meets your satisfaction. Should you have further queries – please do not hesitate to contact us. Regards,