1 reviews | Active since Aug 2012
Poor Service
<p>So i bought a policy with this company and now that i want to cancell the policy i am given the run around and always being refered to T&C's and company policy but you company has never sent me any documents or information to advise me on this i want this resolved </p> <p> </p>
Dear Sir,
We have noted from our records that you have been in contact with the relevant customer service supervisor who is currently handling your matter.
Please be advised that Motorite is aware of your situation and is treating the matter with utmost urgency. It is pertinent to remind you that in order for us to process a cancellation and assess it accordingly, we require all information to be reviewed as these determine the overall outcome of the cancellation and or applicable refund.
Please note that the relevant customer service supervisor will be in contact with you shortly to further proceed in assistance with your matter.
Your patience and co-operation is highly valued.
Regards
Motorite Administrators (Pty) Ltd
Risk Management
Telephone ********** Facsimile **********
Mailto: **********
Dear Sir,
We have noted from our records that you have been in contact with the relevant customer service supervisor who is currently handling your matter.
Please be advised that Motorite is aware of your situation and is treating the matter with utmost urgency. It is pertinent to remind you that in order for us to process a cancellation and assess it accordingly, we require all information to be reviewed as these determine the overall outcome of the cancellation and or applicable refund.
Please note that the relevant customer service supervisor will be in contact with you shortly to further proceed in assistance with your matter.
Your patience and co-operation is highly valued.
Regards
Motorite Administrators (Pty) Ltd
Risk Management
Telephone ********** Facsimile **********
Mailto: **********