Pathetic service - do not refund or pay out claims

Motorite declined my first claim, which was a sensor covered under my policy. I fixed and paid for my car myself. Then I tried to cancel my policy a while later, before I traded my car. They took long with a lot of excuses, and at the end my car was traded. They used this as an excuse that they cannot refund me because I did not settle the financing amount, although the policy amount was included in my financing amount, and a large amount loaded as shortfall on my new vehicle.<br> <br> I gave them 5 days to either refund me or transfer the policy to the new owner. Wesbank and BB Auto is just as irritated as me about their service, hopefully Wesbank will withdraw Motorite from their underwriting database. <br> <br> I'm also going to open a case with the ombudsman. I got much better service from Liquid Capital.