KN
Kaelin N

1 reviews | Active since Mar 2020

20 Mar 2020, 14:12

Pathetic and Disgusting Service

I have been with motorite administrators for almost two years and I am absolutely disgusted with their pathetic service. Every single claim that I had with motorite has either been rejected or required me to pay the balance of the claim which was extremely high. What is the point of me having a service plan if I still have to end up taking money out of my pocket. Every single claim has always been an issue. When my car does have to go in for a service or a repair, I always have to stress if my claim will be approved. This is the first and last time I will ever use motorite administrators.

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Replies (1)
Motorite Administrators
Motorite Administrators's reply23 Mar 2020, 16:18
Official
 Dear Sir/Madam,  Motorite acknowledges receipt of your complaint.

We were unfortunately unable to pick up your contract on the information provided.

In order for Motorite to further investigate the matter and provide you adequate feedback we will require some additional information. We will email you directly to obtain the relevant information.
Kind Regards,  Motorite Risk Management Complaints Division