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Hanli E
1 reviews | Active since May 2018
20 Sept 2021, 08:49
ONETIESE CLAIMS EN TELEFOON DIENS
EK HOU NOU AAN VIR DIE 7DE KEER IN 2 URE OM NET TE HOOR OF HUL MY CLAIM KAN GOEDKEUR. EK HET N PAP WIEL WAT GEBARS HET LANGS PAD. EN NOU MOES EK ANNER MENSE KRY OM MY TE HELP. ELKE KEER AS EK NET MET IEMAND OP CLAIMS PRAAT DAT SNY DIE FOON AF. DIT IS DIE ONETIESE MOTOR EN TYRE INSURANCE ASSURANSIE WAT EK NOG OOIT TEE GEKOM HET.
NIEMAND KAN N ANTWOORD GEE WAT GAAN AAN NNIE. MEV JH STRUWIG
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Replies (3)0
Replies (3)
Motorite Administrators's replyOfficial
20 Sept 2021, 12:14Dear Sir / Madam,
As per the email issued - We are yet to receive feedback from you pertaining to the complaint submitted.
Unfortunately, without policy/plan or vehicle details we are unable to assist with the matter in moving forward.
Should you wish for a speedy and efficient resolution herewith, please be so kind as to contact the Motorite Complaints division for further assistance.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
As per the email issued - We are yet to receive feedback from you pertaining to the complaint submitted.
Unfortunately, without policy/plan or vehicle details we are unable to assist with the matter in moving forward.
Should you wish for a speedy and efficient resolution herewith, please be so kind as to contact the Motorite Complaints division for further assistance.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Motorite Administrators's reply20 Sept 2021, 12:14
Official
Dear Sir / Madam,
As per the email issued - We are yet to receive feedback from you pertaining to the complaint submitted.
Unfortunately, without policy/plan or vehicle details we are unable to assist with the matter in moving forward.
Should you wish for a speedy and efficient resolution herewith, please be so kind as to contact the Motorite Complaints division for further assistance.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
As per the email issued - We are yet to receive feedback from you pertaining to the complaint submitted.
Unfortunately, without policy/plan or vehicle details we are unable to assist with the matter in moving forward.
Should you wish for a speedy and efficient resolution herewith, please be so kind as to contact the Motorite Complaints division for further assistance.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Motorite Administrators's replyOfficial
21 Sept 2021, 08:22Dear Madam,
Thank you for the information provided.
Please allow us the opportunity to carry out the necessary investigation and understand the situation.
I will get back to you shortly and inform you about our findings and the steps that we plan to take.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Thank you for the information provided.
Please allow us the opportunity to carry out the necessary investigation and understand the situation.
I will get back to you shortly and inform you about our findings and the steps that we plan to take.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Motorite Administrators's reply21 Sept 2021, 08:22
Official
Dear Madam,
Thank you for the information provided.
Please allow us the opportunity to carry out the necessary investigation and understand the situation.
I will get back to you shortly and inform you about our findings and the steps that we plan to take.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Thank you for the information provided.
Please allow us the opportunity to carry out the necessary investigation and understand the situation.
I will get back to you shortly and inform you about our findings and the steps that we plan to take.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Motorite Administrators's replyOfficial
21 Sept 2021, 10:00Dear Madam,
This serves to confirm that we have reviewed the merits of your complaint received on the 21/09/2021 and it is with great concern we received
your e-mail outlining the problem you had with our service, as a service driven organisation, Motorite goes to great lengths to provide service excellence
to all our valued customers.
After a thorough review of your case, we noted that the claim in contention was logged with Motorite on the 16/09/2021 for the vehicles left rear rim and
right front tyre was duly administered and authorized on the 17/09/2021.
I would like to thank you for bringing this to our attention as it is important that our services to you are timely, responsive and cost-effective. It will help
us improve our operations and services.
We trust that are your pleased with the outcome of your complaint.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
This serves to confirm that we have reviewed the merits of your complaint received on the 21/09/2021 and it is with great concern we received
your e-mail outlining the problem you had with our service, as a service driven organisation, Motorite goes to great lengths to provide service excellence
to all our valued customers.
After a thorough review of your case, we noted that the claim in contention was logged with Motorite on the 16/09/2021 for the vehicles left rear rim and
right front tyre was duly administered and authorized on the 17/09/2021.
I would like to thank you for bringing this to our attention as it is important that our services to you are timely, responsive and cost-effective. It will help
us improve our operations and services.
We trust that are your pleased with the outcome of your complaint.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Motorite Administrators's reply21 Sept 2021, 10:00
Official
Dear Madam,
This serves to confirm that we have reviewed the merits of your complaint received on the 21/09/2021 and it is with great concern we received
your e-mail outlining the problem you had with our service, as a service driven organisation, Motorite goes to great lengths to provide service excellence
to all our valued customers.
After a thorough review of your case, we noted that the claim in contention was logged with Motorite on the 16/09/2021 for the vehicles left rear rim and
right front tyre was duly administered and authorized on the 17/09/2021.
I would like to thank you for bringing this to our attention as it is important that our services to you are timely, responsive and cost-effective. It will help
us improve our operations and services.
We trust that are your pleased with the outcome of your complaint.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
This serves to confirm that we have reviewed the merits of your complaint received on the 21/09/2021 and it is with great concern we received
your e-mail outlining the problem you had with our service, as a service driven organisation, Motorite goes to great lengths to provide service excellence
to all our valued customers.
After a thorough review of your case, we noted that the claim in contention was logged with Motorite on the 16/09/2021 for the vehicles left rear rim and
right front tyre was duly administered and authorized on the 17/09/2021.
I would like to thank you for bringing this to our attention as it is important that our services to you are timely, responsive and cost-effective. It will help
us improve our operations and services.
We trust that are your pleased with the outcome of your complaint.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division