ZD
Zandisile D
1 reviews | Active since Jun 2018
19 May 2023, 11:46
Never use Miway warranty plan under motorite
Never you motorite or Miway maintenance place they using this motorite who are trying by all means not to pay my claim had a breakdown foundout my car cam belt out i replace it same week had the same problem decided to take the car to be fixed coz clearly problem was bigger than i first thought now this one's when they supposed to pay they telling me they can only cover me R1500 then me will pay 52K
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Motorite Administrators's replyOfficial
19 May 2023, 11:56Dear Sir, Motorite acknowledges receipt of your complaint, your communication is important to us. Your complaint will be fully investigated by a dedicated complaints administrator who will try to resolve your complaint within 3 business days. Your Policy Number: *** (***0)TIA Reference/Case Number: ***9 Where we are unable to resolve your complaint within 3 business days, we shall keep you adequately informed of the progress of your complaint, the cause of any delays as well as providing you with revised timelines. Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Motorite Administrators's reply19 May 2023, 11:56
Official
Dear Sir, Motorite acknowledges receipt of your complaint, your communication is important to us. Your complaint will be fully investigated by a dedicated complaints administrator who will try to resolve your complaint within 3 business days. Your Policy Number: *** (***0)TIA Reference/Case Number: ***9 Where we are unable to resolve your complaint within 3 business days, we shall keep you adequately informed of the progress of your complaint, the cause of any delays as well as providing you with revised timelines. Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Motorite Administrators's replyOfficial
19 May 2023, 16:22Dear Sir, Thank you for allowing us the opportunity of investigating your complaint. Please refer to your personal email for our comprehensive feedback regarding the outcome of your complaint. Should you have further queries – please do not hesitate to contact us. Kind regards, Risk Management Complaints Division
Motorite Administrators's reply19 May 2023, 16:22
Official
Dear Sir, Thank you for allowing us the opportunity of investigating your complaint. Please refer to your personal email for our comprehensive feedback regarding the outcome of your complaint. Should you have further queries – please do not hesitate to contact us. Kind regards, Risk Management Complaints Division