1 reviews | Active since Apr 2017

07 Apr 2017, 09:55

MotoWrong decisions

<p>My second review about the same company. I am still annoyed by the service i got and keep getting from Motorite Administrators. Only after I wrote a review did they decide to call me telling me they are degrading my Maintenace plan to a service plan because i didn't qualify for it. How did I end up paying for months for a plan i did not qualify for? How does a reputable company cover up such negligence and make a client suffer of it. </p> <p>They don't call unless I call... They keep saying they will get back to me but they don't.</p> <p>I have been paying since last year now I hear it's no longer being degraded but it's being canceled. So I paid R200 every month for nothing. My car is due for service and I must pay it myself? How inconsiderate and unprofessional is this? </p>

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Replies (1)
Motorite Administrators
Motorite Administrators's reply07 Apr 2017, 10:50
Official

Dear Madam,

Kindly note that i will issue the formal response shortly via your email address as discussed telephonically.

Kind Regards,

Risk Management Complaints Division
Tel No: ***
Facsimile: ***
Email: ***