OP
Oriana P
1 reviews | Active since Nov 2019
18 Nov 2021, 21:07
Motorvantage/Motorite Warranty is pathetic
This is the worst warranty to spend your money on. Not only does it NOT pay for anything that actually needs to be paid for but the service you receive from the call center is atrocious. The call center are the rudest, most arrogant people I’ve dealt with. They treat you like you are interrupting their day. They are also condescending. Judging from the amount of complaints seen on Hello Peter, they clearly do not care about customer service. I for one will be contacting the dealership that sold it to me and various other platforms to try and make sure that this company goes under.
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Replies (1)Motorite Administrators's replyOfficial
19 Nov 2021, 08:07Dear Sir / Madam,
MotoVantage acknowledges receipt of this complaint received at our offices and duly noted your comments.
Kindly may you supply us with the relevant Power of Attorney in order for us to release or discuss our mutual customer’s policy information.
Upon receipt, the complaint will be investigated by the Risk Management Complaints division who will inform you in writing of our final position concerning the complaint as soon as possible.
Thank you for co-operation and patience herein.
Kind Regards,
Risk Management Complaints Division
Motorite Administrators's reply19 Nov 2021, 08:07
Official
Dear Sir / Madam,
MotoVantage acknowledges receipt of this complaint received at our offices and duly noted your comments.
Kindly may you supply us with the relevant Power of Attorney in order for us to release or discuss our mutual customer’s policy information.
Upon receipt, the complaint will be investigated by the Risk Management Complaints division who will inform you in writing of our final position concerning the complaint as soon as possible.
Thank you for co-operation and patience herein.
Kind Regards,
Risk Management Complaints Division
