LK
Lwando K
1 reviews | Active since Jan 2020
07 Jan 2022, 11:57
Motorite worst service ever
I have never had such poor service in my life. I have been paying premiums now when its time for me to claim for my clutch they telling me stories since Monday 03/01/2022.
They are the worst on this industry and I dnt know why jeep SA transfer my warranty to them for real.
I need all my premiums paid back today as they Fail to deliver what they promised
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Replies (2)
Motorite Administrators's replyOfficial
07 Jan 2022, 12:05Dear Sir, MotoVantage acknowledges receipt of your complaint, your communication is important to us. Your complaint will be fully investigated by a dedicated complaints administrator who will try to resolve your complaint within 3 business days. POLICY NUMBER: ZASCJD*** YOUR REFERENCE: ***8 (***2) Where we are unable to resolve your complaint within 3 business days, we shall keep you adequately informed of the progress of your complaint, the cause of any delays as well as providing you with revised timelines. Thank you for your cooperation and patience herein. Kind Regards,
Risk Management Complaints Division
Risk Management Complaints Division
Motorite Administrators's reply07 Jan 2022, 12:05
Official
Dear Sir, MotoVantage acknowledges receipt of your complaint, your communication is important to us. Your complaint will be fully investigated by a dedicated complaints administrator who will try to resolve your complaint within 3 business days. POLICY NUMBER: ZASCJD*** YOUR REFERENCE: ***8 (***2) Where we are unable to resolve your complaint within 3 business days, we shall keep you adequately informed of the progress of your complaint, the cause of any delays as well as providing you with revised timelines. Thank you for your cooperation and patience herein. Kind Regards,
Risk Management Complaints Division
Risk Management Complaints Division
Motorite Administrators's replyOfficial
07 Jan 2022, 13:33Dear Sir,
With reference to your complaint logged with MotoVantage on the 07/01/2022, we have reviewed your complaint and duly noted your comments. Please be advised that we have issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof.
Thank you for your cooperation and patience herein. Kind Regards,
Risk Management Complaints Division
With reference to your complaint logged with MotoVantage on the 07/01/2022, we have reviewed your complaint and duly noted your comments. Please be advised that we have issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof.
Thank you for your cooperation and patience herein. Kind Regards,
Risk Management Complaints Division
Motorite Administrators's reply07 Jan 2022, 13:33
Official
Dear Sir,
With reference to your complaint logged with MotoVantage on the 07/01/2022, we have reviewed your complaint and duly noted your comments. Please be advised that we have issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof.
Thank you for your cooperation and patience herein. Kind Regards,
Risk Management Complaints Division
With reference to your complaint logged with MotoVantage on the 07/01/2022, we have reviewed your complaint and duly noted your comments. Please be advised that we have issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof.
Thank you for your cooperation and patience herein. Kind Regards,
Risk Management Complaints Division