EJ
Ebrahim J
1 reviews | Active since Nov 2020
17 Nov 2020, 08:39
Motorite worse service
Motor rite I had to pay you a large amount of money up front to extend my motor plan now when we claim you go missing , VW sent a claim and you have not opened or provided feedback which delays the repairs of my car, I am phoning your number **********and I cannot get through or I am referred until the phone drops ? Can I please be helped or get a response
Policy Nr ***3
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Replies (1)
Motorite Administrators's replyOfficial
17 Nov 2020, 10:42Dear Sir,
Your claim has duly been authorised and the repairer notified thereof.
We had experienced some unplanned downtime, which is highly unusual for us. It has been advised that our server connectivity was lost with database errors when connecting.
We have a team currently working on the issue at hand.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Your claim has duly been authorised and the repairer notified thereof.
We had experienced some unplanned downtime, which is highly unusual for us. It has been advised that our server connectivity was lost with database errors when connecting.
We have a team currently working on the issue at hand.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Motorite Administrators's reply17 Nov 2020, 10:42
Official
Dear Sir,
Your claim has duly been authorised and the repairer notified thereof.
We had experienced some unplanned downtime, which is highly unusual for us. It has been advised that our server connectivity was lost with database errors when connecting.
We have a team currently working on the issue at hand.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Your claim has duly been authorised and the repairer notified thereof.
We had experienced some unplanned downtime, which is highly unusual for us. It has been advised that our server connectivity was lost with database errors when connecting.
We have a team currently working on the issue at hand.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division