JC
Jp C

1 reviews | Active since Feb 2015

01 Sept 2020, 10:28

Motorite Warranty Policy - What a ****!!!! - Please do not buy any of their policies

This company and it's policies are a ****. When I purchased a Vehicle from Inspectacar Gezina I was told this Warranty Policy is worth taking.

In short - 2 weeks ago my Bakkie ran into issues where the injectors under-fueled and apparently caused my 3rd Piston to burn. This impacted the entire engine.

Now when the claim was submitted they state they'll only payout under the fueling benefit and not the engine benefit, For some reason I was supposed to know that my motor was under-fueling and had to have it checked out... Which is Impossible!!!!

Please do not ever make use of this company and it's warranty policies. In addition to above, it took them almost 2 weeks to get an assessor to the workshop.

0
Replies (1)
Motorite Administrators
Motorite Administrators's reply01 Sept 2020, 10:37
Official
 
Dear Sir, 
 
As you have made your intentions clear to have the matter adjudicated via the relevant ombudsman – we will therefore follow the adjudication process. 

Kind regards,

 Motorite Risk Management Complaints Division.