JB
Jacques B

1 reviews | Active since Sept 2019

03 Sept 2019, 12:30

Motorite SUCKS!!!

Been calling for three consecutive days now. Been calling multiple times, each time holding on for between 10 and 15 minutes, wasting my minutes and still no answer. I literally need a policy number for my car service. They are USELESS AND PATHETIC!!!

0
Replies (2)
Motorite Administrators
Motorite Administrators's reply03 Sept 2019, 13:42
Official
Dear Sir,

We acknowledge receipt of your complaint received at our offices and duly noted your comments. 

Please be so kind as to refer to your personal emails for the request for details in order for us to be of further assistance.

Thank you for your cooperation and patience herein. Kind Regards,   Risk Management Complaints Division
Tel No: ***
Facsimile: ***
Email: ***  

Motorite Administrators
Motorite Administrators's reply03 Sept 2019, 16:41
Official
Dear Sir,  We are yet to receive feedback from you pertaining to the complaint submitted.  Unfortunately, without policy/plan or vehicle details we are unable to assist with the matter in moving forward.  Should you wish for a speedy and efficient resolution herewith, please be so kind as to contact the Motorite Complaints division for further assistance.  Kind Regards, 

Risk Management Complaints Division