SS
Samson S
1 reviews | Active since Dec 2017
28 Jan 2022, 13:17
Motorite ******* Company
Motorite since you guys are ignoring my emails
CAN I PLEASE HAVE A POLICY CANCELLATION LETTER
YOUR SERVICE IS NOT WORTH MY PREMIUM!!!!
i am awaiting your response!
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Replies (2)
Motorite Administrators's replyOfficial
28 Jan 2022, 13:31Dear Sir, MotoVantage acknowledges receipt of your complaint, your communication is important to us. Your complaint will be fully investigated by a dedicated complaints administrator who will try to resolve your complaint within 3 business days. REFERENCE / CASE NUMBER: ***1 Where we are unable to resolve your complaint within 3 business days, we shall keep you adequately informed of the progress of your complaint, the cause of any delays as well as providing you with revised timelines.
Risk Management Complaints Division
Risk Management Complaints Division
Motorite Administrators's reply28 Jan 2022, 13:31
Official
Dear Sir, MotoVantage acknowledges receipt of your complaint, your communication is important to us. Your complaint will be fully investigated by a dedicated complaints administrator who will try to resolve your complaint within 3 business days. REFERENCE / CASE NUMBER: ***1 Where we are unable to resolve your complaint within 3 business days, we shall keep you adequately informed of the progress of your complaint, the cause of any delays as well as providing you with revised timelines.
Risk Management Complaints Division
Risk Management Complaints Division
Motorite Administrators's replyOfficial
31 Jan 2022, 08:19Dear Sir,
With reference to your complaint logged with MotoVantage on the 28/01/2022, we have reviewed your complaint and duly noted your comments. Please be advised that we have issued a comprehensive response herewith to your personal email address.
Kindly refer to said email regarding the merits of the matter and our findings thereof.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
With reference to your complaint logged with MotoVantage on the 28/01/2022, we have reviewed your complaint and duly noted your comments. Please be advised that we have issued a comprehensive response herewith to your personal email address.
Kindly refer to said email regarding the merits of the matter and our findings thereof.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Motorite Administrators's reply31 Jan 2022, 08:19
Official
Dear Sir,
With reference to your complaint logged with MotoVantage on the 28/01/2022, we have reviewed your complaint and duly noted your comments. Please be advised that we have issued a comprehensive response herewith to your personal email address.
Kindly refer to said email regarding the merits of the matter and our findings thereof.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
With reference to your complaint logged with MotoVantage on the 28/01/2022, we have reviewed your complaint and duly noted your comments. Please be advised that we have issued a comprehensive response herewith to your personal email address.
Kindly refer to said email regarding the merits of the matter and our findings thereof.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division