MOTORITE - Please don't waste your time or money I speak from experience

Item: Motorite Administrators
Rating: 1
Author: greg L

As an existing client of Motorite, I would not recommend their services to anyone. The complete lack of service and call center agents repeatedly dropping the phone when calling. No online portal to log any queries. Cant Check status. No communication. No one will let you know that your Service plan is expiring or up for a renewal. No follow up calls.

Helpful (0)

Replies (2)

Motorite Administrators's replyOfficial

24 Jan 2019, 10:59

Dear Sir / Madam,

We acknowledge receipt of your complaint received at our offices and duly noted your comments.

Your complaint will be investigated by the Risk Management Complaints division who will inform you in writing of our final position concerning your complaint as soon as possible.

Thank you for your cooperation and patience herein.

Kind Regards,

Risk Management Complaints Division

Motorite Administrators's reply24 Jan 2019, 10:59

Official

Dear Sir / Madam,

We acknowledge receipt of your complaint received at our offices and duly noted your comments.

Your complaint will be investigated by the Risk Management Complaints division who will inform you in writing of our final position concerning your complaint as soon as possible.

Thank you for your cooperation and patience herein.

Kind Regards,

Risk Management Complaints Division

Motorite Administrators's replyOfficial

24 Jan 2019, 12:48

Dear Sir,

Thank you for allowing us the opportunity of investigating your complaint.

Please refer to your personal email for comprehensive feedback regarding the outcome of your complaint.

We trust that the outcome meets your satisfaction.

Should you have further queries – please do not hesitate to contact us.

Regards,

Motorite Administrators's reply24 Jan 2019, 12:48