MM
Mokgadi M
1 reviews | Active since Mar 2022
19 Apr 2022, 22:43
Motorite/ motovantage useless warranty
Bad experience. I have been trying to reach this extended warranty company for about a year now without success. I am wondering if it is really exist or not. I am having a mechanical problem with my car since last year July I tried calling , no answer I filled in the call back form no response I e mailed no answer but I paid for this...
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Replies (2)
Motorite Administrators's replyOfficial
20 Apr 2022, 08:32Dear Madam, MotoVantage acknowledges receipt of your complaint, your communication is important to us. Your complaint will be fully investigated by a dedicated complaints administrator who will try to resolve your complaint within 3 business days. Your Policy Number: UVW16130 (***7)TIA Reference/Case Number: ***5 Where we are unable to resolve your complaint within 3 business days, we shall keep you adequately informed of the progress of your complaint, the cause of any delays as well as providing you with revised timelines. Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Motorite Administrators's reply20 Apr 2022, 08:32
Official
Dear Madam, MotoVantage acknowledges receipt of your complaint, your communication is important to us. Your complaint will be fully investigated by a dedicated complaints administrator who will try to resolve your complaint within 3 business days. Your Policy Number: UVW16130 (***7)TIA Reference/Case Number: ***5 Where we are unable to resolve your complaint within 3 business days, we shall keep you adequately informed of the progress of your complaint, the cause of any delays as well as providing you with revised timelines. Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Motorite Administrators's replyOfficial
20 Apr 2022, 10:15Dear Madam,
Thank you for allowing us the opportunity of investigating your complaint. Kindly refer to your personal email address for our comprehensive response into your complaint. Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Thank you for allowing us the opportunity of investigating your complaint. Kindly refer to your personal email address for our comprehensive response into your complaint. Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Motorite Administrators's reply20 Apr 2022, 10:15
Official
Dear Madam,
Thank you for allowing us the opportunity of investigating your complaint. Kindly refer to your personal email address for our comprehensive response into your complaint. Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Thank you for allowing us the opportunity of investigating your complaint. Kindly refer to your personal email address for our comprehensive response into your complaint. Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division