MOTORITE EMPTY PROMISES AND NO SERVICE
Absolutely horrible service.
I have been waiting for 6 days now for the release of payment for my service to BMW. When trying to contact Melissa the person who said that the payment was made you are unable to get hold of her.
BMW asked for the proof of payment and they still haven't been able to supply them with proof.
I have e-mailed Melissa and all relevant parties but no assistance. Please people do not support a company like this rather support a company that actually cares about its clients.
Helpful (0)
Replies (3)0
Replies (3)
Motorite Administrators's replyOfficial
03 Sept 2019, 12:07 Dear Sir,
Motorite has reviewed your complaint and duly noted your comments. Please be advised that Motorite has issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof. Thanks for being patient and understanding. Kind Regards,
Risk Management Complaints Division
Tel No: ***
Facsimile: ***
Email: ***
Motorite has reviewed your complaint and duly noted your comments. Please be advised that Motorite has issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof. Thanks for being patient and understanding. Kind Regards,
Risk Management Complaints Division
Tel No: ***
Facsimile: ***
Email: ***
Motorite Administrators's reply03 Sept 2019, 12:07
Official
Dear Sir,
Motorite has reviewed your complaint and duly noted your comments. Please be advised that Motorite has issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof. Thanks for being patient and understanding. Kind Regards,
Risk Management Complaints Division
Tel No: ***
Facsimile: ***
Email: ***
Motorite has reviewed your complaint and duly noted your comments. Please be advised that Motorite has issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof. Thanks for being patient and understanding. Kind Regards,
Risk Management Complaints Division
Tel No: ***
Facsimile: ***
Email: ***
's updateReviewer Update
03 Sept 2019, 12:11Well I still don't have my vehicle back so it still continues today is the 6th day for a service payment that ridiculous.
's update03 Sept 2019, 12:11
Reviewer Update
Well I still don't have my vehicle back so it still continues today is the 6th day for a service payment that ridiculous.
Motorite Administrators's replyOfficial
03 Sept 2019, 12:15Dear Sir,
Management is currently liaising with the repairer to confirm payment.
Kind Regards
Management is currently liaising with the repairer to confirm payment.
Kind Regards
Motorite Administrators's reply03 Sept 2019, 12:15
Official
Dear Sir,
Management is currently liaising with the repairer to confirm payment.
Kind Regards
Management is currently liaising with the repairer to confirm payment.
Kind Regards