KM
Kagiso M
1 reviews | Active since Apr 2020
05 Mar 2021, 05:32
motorite ******
worst motor plan provider, I took an extended motor plan with motorite May 2020, they debited my account till to date. I took my car to toyota pretoria north on 02 March 2020. to my surprise my plan with motorite was not active as service advisor was trying to get authorization for service. the plan was loaded on 03 March and was authorization given on 04 March. for a week my car has been at toyota waiting for service. bull**** company stay away.
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Replies (5)0
Replies (5)
Motorite Administrators's replyOfficial
05 Mar 2021, 08:01Dear Sir, We acknowledge receipt of your complaint received at our offices and duly noted your comments. Your complaint will be investigated by the Risk Management Complaints division who will inform you in writing of our final position concerning your complaint as soon as possible. Thank you for your cooperation and patience herein. Kind Regards,
Risk Management Complaints Division
Risk Management Complaints Division
Best regards,
Motorite Administrators's reply05 Mar 2021, 08:01
Official
Dear Sir, We acknowledge receipt of your complaint received at our offices and duly noted your comments. Your complaint will be investigated by the Risk Management Complaints division who will inform you in writing of our final position concerning your complaint as soon as possible. Thank you for your cooperation and patience herein. Kind Regards,
Risk Management Complaints Division
Risk Management Complaints Division
Best regards,
Motorite Administrators's replyOfficial
05 Mar 2021, 08:38Dear Sir,
Motorite has reviewed your complaint and duly noted your comments. Please be advised that Motorite has issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof. Thanks for being patient and understanding. Kind Regards,
Risk Management Complaints Division
Motorite has reviewed your complaint and duly noted your comments. Please be advised that Motorite has issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof. Thanks for being patient and understanding. Kind Regards,
Risk Management Complaints Division
Best regards,
Motorite Administrators's reply05 Mar 2021, 08:38
Official
Dear Sir,
Motorite has reviewed your complaint and duly noted your comments. Please be advised that Motorite has issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof. Thanks for being patient and understanding. Kind Regards,
Risk Management Complaints Division
Motorite has reviewed your complaint and duly noted your comments. Please be advised that Motorite has issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof. Thanks for being patient and understanding. Kind Regards,
Risk Management Complaints Division
Best regards,
KM
Kagiso M's updateReviewer Update
05 Mar 2021, 13:57 the service advisor had to call in the morning(05 March) so that you guys can send authorization letter, you guys sent it through at 10am. i'll be spending the weekend without a car. your reply is a joke
KM
Kagiso M's update05 Mar 2021, 13:57
Reviewer Update
the service advisor had to call in the morning(05 March) so that you guys can send authorization letter, you guys sent it through at 10am. i'll be spending the weekend without a car. your reply is a joke
Motorite Administrators's replyOfficial
05 Mar 2021, 14:01Dear Sir,
Please note that the claims authorisation letter was issued on the 04/03/2021 at 08:28am.
Kind Regards,
Risk Management Complaints Division
Please note that the claims authorisation letter was issued on the 04/03/2021 at 08:28am.
Kind Regards,
Risk Management Complaints Division
Best regards,
Motorite Administrators's reply05 Mar 2021, 14:01
Official
Dear Sir,
Please note that the claims authorisation letter was issued on the 04/03/2021 at 08:28am.
Kind Regards,
Risk Management Complaints Division
Please note that the claims authorisation letter was issued on the 04/03/2021 at 08:28am.
Kind Regards,
Risk Management Complaints Division
Best regards,
KM
Kagiso M's updateReviewer Update
05 Mar 2021, 14:11email the proof so I can show the advisor that he lying
KM
Kagiso M's update05 Mar 2021, 14:11
Reviewer Update
email the proof so I can show the advisor that he lying