Motorite can honor their service commitment

I have taken a service plan with motorite and the below are details from the contract: WesBank welcomes you as a member of the rapidly growing number of motorists who today enjoy the cover offered by the Motorway Service Plan, which is administered by Motorite Administrators (Pty) Ltd. Enclosed please find your personal copy of the product documentation incorporating the terms, conditions and benefits. Please read your documentation carefully to ensure that you are fully aware of the benefits you will enjoy, as well as the vehicle service requirements that you are required to fulfil. As a WesBank customer, you automatically qualify for Roadside Emergency Assistance, with our compliments. Detailed below please find your Motorway Service Plan details: Product Number: :Registration No Vehicle Details:2015 Chevrolet Utility 1.8 Club OPG02391H DM99NBGP :Product CostR23 929.20 Inception Date: Expiry Date: 2019-02-20 2024-02-20 Start Kms End Kms: : ***0

After service my car twice, I'm now told that my contract was not loaded correctly on their system. On the systems it's says I will service until 100k instead of 174k as per the contract. This is so much of inconvenience. My car has been standing at the dealer since yesterday for 120k service and no one is fixing this issue from motorite. I have been calling motorite since yesterday and everytime I'm told this will be urgently attended to but nothing is coming through.