1 reviews | Active since May 2011
MOTORITE - ALL IT IS - A CACTUS WE CANNOT TOUCH - MONEY TAKEN FOR NO SERVICE
Here is the thing. When you need any insurance/ waranty etc you are in a crisis!!! Yet these companies make sure it is impossibly difficult for you to apply the warranty.
My car has an alternator failure. That is what friends etc hear and say about the car. Note we have no car right now. The car got home incredibly hard through the help of the general insurers with their roadside assist in the rain and black of the night last night!!!
This morning we told we need to get the car towed to Kia (at our own expense) get a quote and the quote can then be presented to Motorite. If they accept and process the claim, only then will we get the towing refunded and they will fix it.
This results in it being impossible for us to execute due to cash flow in January . Also Kia wants a diagnostic fee of R1,035.00 and then possibly the storage if we refuse the quote and diagnosis.
The last time I asked Kia Weltevreden Park to fix another Kia car I had, they diagnosed, could not fix the car and eventually cost us a fortune in fees with a broken car. I am reticent to repeat this with disinterested staff at Kia.
I paid R13,000 once off for this warranty and all it ends up is a highway ******* as we got no choice to find an alternative. Wesbank from what I understand from the person signing up the finance is compulsory.
Why do we not get from Motorite/Kia/Wesbank help so that we get the car riding so we can use the car as this is imperative for our livelihood.
The car remains broken, help remains vague and we cannot move ahead with our lives. WE cannot wait for (within) 3 days and then be told silly things.
The car remains broken, help remains vague and we cannot move ahead with our lives. WE cannot wait for (within) 3 days and then be told silly things.