Motorite Administrators (Nathaniel Beck - Claim Ref T662782) and Kabelo Makhafola - T648745

My vehicles claim was rejected because no authorisation was given. Vehicle went in for 75k service at Umhlanga Opel CMH where they picked up so many major faulty, advice Motorite of the issue in December, spoke to a guy by the name of Kabelo Makhafola who advise that the vehicle must be taken to an RMI approved Dealership claim no. T648745 was raised, vehicle went in for repairs and was stripped. Unfortunately it was December engineering companies were closing. The gentleman didn’t explain to us that there was an authorisation which was needed. He said old part pictures and new part pictures were needed. The claim raised in December was closed because they have a 3 weeks policy for claims to be attended to.

Engineers opened work on wat they were suppose to do, the dealership that was repairing the vehicle was told to re-raise the claim. Now they were dealing with Nathaniel Beck who confirmed that the claim was rejected because no authorisation. All these faults were picked up by diagnostic machine from the Opel Umhlanga the agent Dealer for the vehicle.

I am now sitting with almost R100k that I must pay, yet the vehicle has a warranty policy.

Motorite are a ******* please stay away from them, they don’t honour any claims, they only want us to take policies, pay them and at the end don’t honour claim they reject claims.

Please stay away from them they don’t honour any claims they rip people off.