IVdM
Ina Van der Merwe

1 reviews | Active since Aug 2020

26 Aug 2020, 11:25

Motorite Administrators is a Ripp off!

After the purchase of a new Mitsubishi Mirage, We were contacted by Motorite Administrators and offered the option of purchase an extended Service Plan from them. The person that contacted us promised that the car will be serviced free of charge by Mitsubishi until it reach 90,000 kilometers. Never did they discussed time limits, otherwise we would have specified that it should be valid for 6 years as we don't do 15,000 kilometers per year. When we took in the car for its 6th yearly service with only 71,000 kilometers done, they informed us that they won't pay as they had a time limit of 5 and a half years. This is very unreasonable as even if we did more kilometers the warranty would have expired before they pay for the big service. Please people stay away from them, as they are only out to ***** your money.

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Replies (1)
Motorite Administrators
Motorite Administrators's reply27 Aug 2020, 16:17
Official
 Dear Madam,  Thank you for allowing us the opportunity of investigating your complaint.  Please refer to your personal email for comprehensive feedback regarding the outcome of your complaint.  We trust that the outcome meets your satisfaction.  Should you have further queries – please do not hesitate to contact us.  Kind regards,