SM
Sesi M

1 reviews | Active since Jul 2019

03 Jul 2019, 13:10

Motorite administrators

I purchased a vehicle on the 30th of April at Jubilee motors mahindra in springs,with extended warranty with mortorite.i am experiencing suspension and hooter problems on my vehicle,took the car to vw for repairs,the people from motorite took us pillar to post regarding this claim,the total amount was R18000 now motorite will be able to pay R7000 and I will have to pay the outstanding balance.I’m not happy with their service at all.i wouldn’t advise anyone to use motorite administrators

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Replies (3)
Motorite Administrators
Motorite Administrators's reply03 Jul 2019, 13:20
Official
 Dear Sir / Madam,  We acknowledge receipt of your complaint however, in order for us to further investigate the matter and provide you adequate feedback we will require the following information:  Policy / Contract number: Vehicle Registration number:  Thank you for your cooperation and patience herein. Kind Regards, 

Best regards,

SM
Sesi M's update03 Jul 2019, 13:39
Reviewer Update
Policy number:BCW102735
Vehicle reg no: HM31RH GP
Motorite Administrators
Motorite Administrators's reply03 Jul 2019, 15:04
Official
 Dear Madam,  Thank you for allowing us the opportunity of investigating your complaint.  Please refer to your personal email for comprehensive feedback regarding the outcome of your complaint.  We trust that the outcome meets your satisfaction.  Should you have further queries – please do not hesitate to contact us.  Regards, 

Best regards,