Motoride holds my car ransom till month end - sends misleading SMSes, their debit order run late, alternative payment method rejected

<p>After 2 years of being Motorride's client - their debit order failed due to my relocation and money being in limbo between accounts at the time.</p> <p> </p> <p><br />Coincidence or the long distance drive to from Cape Town to Johannesburg; my car broke down on arrival.</p> <p>After a failed attempt to reject the claim as being the same claim paid for months earlier; Motorride decided to reject the claim based on the failed debit order - besides having reassured me by phone and SMS that my policy is still valid till the second debit order fails.</p> <p> </p> <p><br />After speaking to Willem (claims department) and Nadine Greylin - who insisted the claim can only be processed after the double debit order has gone through and that I cannot make the payment in any other way; their debit order run is now late - and I am now going mid-way in the second week or my claim being processed - with money many folds more than the premium spent on alternative transport.</p> <p> </p> <p>After this stunt by motoride, the many unfruitful calls, relayed to staff members to retell my story and waiting on the line for up to 15 minutes till a hung up with no call backs - Unless you pay your policy months in advance - I would not recommend motoride</p>